Asia's First Hybrid Neo Bank
Questions about a product, a partnership, or a complaint you'd like resolved — tell us below and the right team will get back to you.
Pick what your message is about below so it reaches the right team faster. For anything urgent involving an active transaction, please also check the support section inside the Genie Moneyy app. You can also email us directly at support@geniemoney.in.
Questions about accounts, loans, cards, investments or insurance on the platform.
For onboarding and partnership questions, use the For Partners page directly.
Select "Complaint / Grievance" in the form — these are routed to our grievance redressal process.
Genie Moneyy is a brand of Techno Tara Pvt. Ltd.
Write to support@geniemoney.in with “Grievance” in the subject line, or select “Complaint / Grievance” in the form.
Every grievance is acknowledged and we aim to resolve it within 30 days of receipt.
We typically respond within a few working days.
We'll get back to you shortly.